We commence the manufacturing process of your jewelry order immediately upon receipt. If you desire to cancel your order, kindly contact us via call, WhatsApp, or email at your earliest convenience. While there are no cancellation fees, we kindly request that you honor our time and efforts.
- Unopened and new items are eligible for a full refund within 1 week of delivery.
- The responsibility for return shipping costs lies with the customer.
- Items must be returned unused and with all original materials.
- The refund procedure initiates following the receipt and inspection of the item by our team.
- Upon determination of a defect by our quality inspection team, we will reimburse the original amount and cover the shipping expenses.
You can directly contact us for further details:
Mobile/WhatsApp: +1 321-263-8121
email address: divineimpression@hotmail.com